Reservations, Waitlists, Hospitality Tools | Join Resy

Penny Roma • San Francisco, CA

A smarter way to run your business

Resy is designed with industry-leading tools and strategic integrations, so you can operate with greater efficiency—which in this industry, is everything.

Sell everything in one place

Cocktail classes, counter seats, wine dinners, and more. Resy helps you showcase what makes your business unique while unlocking new revenue streams.

Control the flow of service

Pacing controls and table reconfiguration maximize your floor plan—without overwhelming the door or the kitchen.

Help reduce no-shows

Mix and match prepayment, deposits, or credit card holds when and where you need to—with customizable pricing per-person or per-party.

Turn cancellations into covers

Notify helps you capture demand by alerting interested guests in real time when reservations become available.

Personalize hospitality

Robust guest profiles with tags, notes, spend, and history can help you deliver the kind of service that turns guests into regulars.

Expand your reach

Resy's Reserve with Google integration means guests can book directly via Google Search, Maps, and Assistant. It's fast and easy—and it syncs seamlessly with Resy.

90%

Fewer no-shows

We deployed a patent-pending machine learning model and, together with the passing of the New York Restaurant Reservation Anti-Piracy Act, achieved a 90% reduction in no-shows caused by bots and brokers from Q2 2024 to Q2 2025. Learn how to help safeguard your business with Resy.

Everything you need—at a glance

Reservations & experiences

Showcase all experiences and events alongside ordinary reservations.

Multi-Experience Tables

Maximize what sells best by assigning multiple experiences to a single table.

Add-ons

Help increase check averages with wine pairings, cookbooks, or merch.

Credit card holds

Safely hold credit cards on file for no-shows or late cancellations.

Deposits & prepayment

Collect payment ahead of time to help reduce no-shows and manage inventory.

Guest intel

Notes, tags, visit history, and spend. Your restaurant data will always belong to you.

Notify

Turn cancellations into covers with real-time notifications.

Walk-in waitlist

Capture guest information and keep service flowing smoothly.

Automated communication

Save time and labor with automated confirmations, reminders, and more.

Smart optimization

Optimize table combinations, turn times, and party sizes.

Availability planning

Control how, when, and what inventory is made bookable.

Transparent pricing

No hidden fees or cover charges. Find the plan that’s right for you.

Integrations that power hospitality

Connect and consolidate your tech—from reservations to reporting—with trusted industry partners.

Trusted by thousands of beloved and respected businesses

Resy has helped us to track what our true turn times are so we can manage bookings accordingly. Now that we have a handle on the average times, our spacing between seatings is minimal and even our walk-in quotes are almost always dead on!

St. Anselm,

New York, NY

I love that Resy integrates with other operating systems like Toast, and how user-friendly it is. It makes training new staff a breeze.

The Crunkleton,

Raleigh and Charlotte, NC

The Remote Waitlist is amazing and makes it easy to notify guests when their table is ready, leading to higher guest retention. Guest profiles are super helpful so we can recognize special occasions, allergens, and VIPs.

The Farmhouse Tap & Grill,

Burlington, VT

Resy streamlines our reservation system and keeps guests honest when making reservations and showing up.

The Orchard Restaurant,

Cashiers, NC

Schedule a demo today

Built for hospitality. Backed by American Express. See what you can do with Resy.

Frequently asked questions

What is Notify and how can it help fill last-minute cancellations?

Notify is a modern waitlist designed to turn cancellations into new booking opportunities. Guests add themselves to a list and receive app or email alerts when their preferred day and time becomes available due to cancellations. When the notification goes out, guests can claim the reservation and book right away. By alerting interested guests the moment a table opens up, Notify can help fill empty seats and reduce lost revenue.

What tools does Resy offer to help reduce no-shows?

Resy's restaurant reservation software can help reduce no-shows with flexible prepayment, deposit, and credit card hold tools that can be applied when and where they make the most sense for your business. By collecting deposits or placing credit card holds that don’t go through unless guests cancel late or don’t show, Resy helps encourage customer commitment without overcharging. Because these options can be mixed, matched, and customized by party size or high-demand experience, businesses can build booking policies that serve their interests without over-penalizing guests.

How can businesses use Resy's real-time data and booking trends to forecast demand?

Businesses can use Resy's real-time data and reports to plan ahead for staffing, inventory, and table availability. This can help teams anticipate demand and make informed decisions, both daily and long-term. Resy's daily reports compile recent performance, confirmation status, anticipated no-shows, and VIP guest data to project sales and covers, giving you a snapshot of what to expect for upcoming service periods. Plus, broad-view weekly reports highlight how guests order, what's selling well, and which booking sources tend to drive higher spend.

How can venues use Resy to manage waitlists and walk-ins?

Resy's Waitlist Performance report can help venues retain guests, optimize floor plans, and keep lines moving during peak times by showing how many waitlisted guests are being seated, where tables can combine, how accurate quoted wait times are, and where guests may be dropping off. Additional reports provide real-time visibility into covers, reservations, and guest flow. You can pace seating, prepare the kitchen, and cut wait times with insights into where demand builds during shifts, your projected covers, and booking confirmation statuses.

Does Resy integrate with POS systems to improve service and insights?

Yes. Resy integrates with POS systems like Toast and Square to connect reservation data, guest spending, and service status in real time. With automatic table status, course progress, and check updates, staff always have clear visibility into where each table is in their guest experience. Resy's POS integration also surfaces key check details directly within each guest's reservation profile and brings reservation and transaction data together for reporting on guest behavior and describing sales trends for more accurate forecasting—all without requiring your team to switch between systems.