Her Place Supper Club • Philadelphia, PA

Run with confidence. Resy protects your business.

From platform security to fraud prevention to trusted support, Resy gives hospitality businesses the tools and safeguards needed to operate smoothly and securely.

Funke • Beverly Hills, CA

Secure, compliant, and built for modern hospitality

Resy protects your business with platform-wide security measures, including data encryption, advanced authentication, and compliance with industry standards and legislation.

Tiger Fork • Washington, DC

A dedicated team to manage fraud & abuse

Resy's dedicated platform security team combats fraud, ticket scalping, and bot activity. We even created a patent-pending machine learning model to monitor for suspicious booking behavior—helping to ensure the integrity of your guestbook.

830M+

Bots blocked

830+ million instances of bot traffic blocked in Q1 2025 alone. [1](/content/join/platform-security/#footnote-1 "See footnote 1"/index.html)

Pascual • Washington, DC

Battling bots and brokers on the frontline

Resy's support of Anti-Piracy legislation helped to pass bills in New York, Florida, Illinois, and California—preventing unauthorized third parties from listing, promoting, advertising, or selling reservations without written consent from restaurants.

90%

Reduction in no-shows

We deployed a patent-pending machine learning model and, together with the passing of the New York Restaurant Reservation Anti-Piracy Act, achieved a 90% reduction in no-shows caused by bots and brokers from Q2 2024 to Q2 2025. [2](/content/join/platform-security/#footnote-2 "See footnote 2"/index.html)

Lilia • New York, NY

Advocacy, insights, & industry resources

Resy supports hospitality businesses with industry insights, education, and advocacy —helping you stay ahead of regulatory shifts, technology changes, and evolving guest expectations.

Frequently asked questions

What security measures does Resy have in place?

Resy's robust security features help ensure that your guest's data stays safe. We use administrative, organizational, technical, and physical security measures to protect the confidentiality, integrity, and availability of personal information. This includes technological safeguards and appropriate access controls to data and facilities. We also take reasonable steps to securely destroy or de-identify personal information when we no longer need it.

How does Resy help prevent reservation fraud?

Resy has a team dedicated to restaurant fraud prevention that roots out fraud and abuse from third-party bots and brokers. Our machine learning model monitors for suspicious booking behaviors to identify fraudulent accounts and prevent their activities. Deposits, prepayment, credit card holds, and verified bookings help deter fraud and reduce chargebacks.

How does Resy help prevent chargebacks?

Resy offers the use of deposits, prepayment, credit card holds, and verified bookings to help reduce chargebacks.

Does Resy have support available if I have a question about a fraudulent booking or chargeback?

Yes. Resy provides flexible support through chat, email, and self‑service resources.