POS Integrations

POS Integrations

March 26 2026 2:40pm • Est. Read Time: 2 MIN

Integrate Resy and POS to understand your guest’s spending habits, improve operational efficiencies at the door, and receive actionable reporting about your business.

In this article:

• Compatible POS Integrations
• Features included with POS Integration
  • Check Matching criteria
• Reporting

* If you do not currently have the Toast Restaurant Management Suite, you’ll need to add this to your Toast subscription to add the integration with Resy. There will be a monthly fee added to your Toast subscription.

Features included with POS Integration

• Real-time check level data in the reservation profile under the “Check” tab
• The “Check” tab shows if an item is “On Hold”. Each time the check tab is closed and reopened, that information will refresh
• Industry leading POS reporting for forecasting, sales trends, and guest insights
• “Check Closed” in your POS updates the status to “Check Dropped” status automatically in ResyOS
• Real time course status updates. Reservations statuses in Resy OS will automatically update when the corresponding course: appetizer, entrée, and dessert is selected in your POS or when a check is closed in your POS system. More information can be found here

Check Matching is based on these three criteria:

1. Matching table numbers (exactly) between the POS ticket and Resy reservation.
2. Matching guest count between the POS ticket and Resy reservation.
3. The time the reservation is seated in Resy is within 15 minutes of the time the ticket is opened in the POS.

Example of the “Check” tab on guest profiles available in our POS integrations:

Reporting

Leveraging POS and reservation data unlocks insights about guest behavior, sales forecasting, and more. Being able to read and understand these reports will help you make more informed decisions about your business.

You can give users access to the Automated POS Reports which are generated and sent daily and weekly. Click here for instructions on how to update a user’s permissions to add them to the distribution list for this report.

With the POS Reports permission toggled 'On', you’ll receive the following reports to help utilize your POS and Resy data:

• Daily Forecast, sent daily and only for dinner shifts
• Trends Dashboard sent weekly
• POS Overview sent weekly

Learn more about Resy's POS Reports here.

If you're interested in learning more or upgrading, please reach out to your account manager or resysupport@resy.com.