Holiday Season

Holidays with RESY

Setting Up

• Venue Listing Info
  Edit your restaurant's profile on Resy.com and in the Resy app. Change the About the Restaurant, Need to Know, Featured Menu Items, Safety Measures, Booking Window, and Party Size Settings.
• Floor Plan Edits in ResyOS and on Web
  You can make changes to the tables on your floor plan or create a new floor plan from your computer or iPad in the Resy OS app.
• Single Day Edits to Floor Plan and Availability
  Activate a new or existing floor plan and adjust table availability as needed for special occasions, buy-outs, or holidays with a single day edit.

Events

• Event Feature: Includes new Private Event feature details
  Create and manage events with Resy to generate revenue and create unique culinary experiences for your guests. Create General Admissions events for things like backyard BBQs and NYE parties, or choose Assigned Seating events for wine dinners and chef collaborations. Learn how to create, edit, cancel, and change events in the dashboard.
• How do I adjust my normal shift when I'm hosting an event that changes availability?
  Whether you are hosting a General Admission or Assigned Seating event, if you chose to run your event alongside normal service be sure to adjust your base shift to reflect the correct availability with a single day edit.
• Using Pacing and Availability to Maximize Sales for My Event
  Optimize ticket sales for your event by managing pacing and availability – putting tables online and controlling the flow of reservations with pacing.

Add-on Items

• Manage and Edit Add-on Items
  Once your Add-on Item has been created, you can manage and edit these Add-on Items in the "Item Library".
• Add Prepaid Items to Prepaid Reservations
  If you need assistance setting up your shifts, this article will help you get started!
• Prepaid Reservation Changes
  Update payment and make changes to a paid reservation. Please note: You'll make changes to a prepaid reservation in the Resy OS app.

Transactions

• Cancellation Policy
  Cancellation fees are NOT automatically charged. They are manually processed by you in the Resy OS App.
• Large Party Cancellation Policy
  You now have the option to set cancellation policies by party size instead of by shift or table.
• Stripe Reporting
  You can access reports directly from your Stripe Dashboard by clicking on the “Reports” tab in the menu bar. All reports will be listed on the left-hand side under “Overview”.

Still have questions?

We are here to help!

[Contact Us](mailto: resysupport@resy.com)